Job Description
At Community West Bank, we put deposits to work locally, making loans
to businesses, families and non-profit organizations. We are the
largest publicly traded and only community bank headquartered and
serving California’s Central and South Coast area of Ventura, Santa
Barbara and San Luis Obispo counties, with full-service branches in
Goleta, Oxnard, Paso Robles, San Luis Obispo, Santa Barbara, Santa
Maria, and Ventura. We were named one of the Central Coast Best Places
to Work by the Pacific Coast Business Times, and we love working here
and think you may too!
Community West Bank team members support and foster the values
character, quality, people, community, and achievement. We live and
breathe these attributes with all we do. As an integral member of the
Manufactured Housing team for Community West Bank, this position will
provide extraordinary customer service to our internal team members
and external customers, exemplifying the Bank’s values and our
dedication to quality and service. This position will have direct
responsibility as a Manufactured Housing team member to assist in the
accomplishment of the Department Business Plan goals and objectives.
This position will elevate the team as a member of the Bank’s
high-performance culture that emphasizes empowerment, quality,
productivity, ethical standards, goal attainment and the ongoing
development of CWB’s vision to become the bank of choice for small and
medium-sized businesses, professionals, and individuals in the markets
we serve. We will combine steady growth, consistent earnings, and
control risk to provide a safe and sound bank. Our people will be the
difference, delivering an unparalleled experience to our clients,
establishing consistency in earnings and enhanced shareholder value.
JOB OVERVIEW/PURPOSE
Responsible for processing mortgage loan files for manufactured homes
using the Encompass loan processing system to include initial set-up,
data entry, initial financial analysis, verification of credit, red
flag and fraud alerts, appraisal and employment. Review application
package to determine information and documentation needed to process
the file to meet the requirements of the submitted loan program.
Obtain all necessary documents and/or information by contacting
applicant or vendor as necessary. Communicate with Loan Consultant,
Underwriters and Document Specialist personnel to ensure a smooth and
timely closing of the loan. May type loan documents. This position
performs all essential duties in compliance with regulatory
requirements as well as Bank policies and procedures.
* May complete input of new loan files into processing system.
* Review assigned loan files for completeness and accuracy and
conformity to the loan program listed.
* Review Credit Report and
clear all Inquiries, Discrepancies, Red Flags and Alerts.
*
Prepare and send all appropriate state and federal loan disclosures.
Redisclose when changes occur.
* Prepare and electronically send
all appropriate verification forms.
* Obtain any missing
information or condition with appropriate agency, client or loan
consultant.
* Verify employment, credit report, asset and income
statements and vesting and ID documentation. Collect HCD
documentation, salvage documents when needed. Obtain current ID and
Trust Certification when needed.
* Send appraisal to applicant
once the underwriter has reviewed the appraisal. Obtain Evidence of
Insurance.
* Process the loan file to the underwriting guidelines
of the submitted loan program, review submitted documents for
completeness and accuracy.
* Ensure that the Loan Processing
System matches the file documentation and reflects the current
information status.
* Senior level-Prepare Loan Estimate, Change
of Circumstance and Closing Disclosures for TRID loans.
* Submit
the completed loan file to underwriting. Once decisioned, coordinate
with Loan Consultant the collecting of the Underwriters’ conditions of
approval outstanding items. Coordinate proof of paid Insurance with
client.
* Maintain status update of assigned pipeline and assist
others as needed to move files forward.
* Communicate and
document files as items come in or at least weekly, including files
withdrawn or referred for denial to underwriter.
* Communicate
with Underwriter to ensure regulatory and procedural
compliance.
* Communicate with Loan Consultants, Applicants,
Escrow, and Docs/Funders to resolve issues efficiently and effectively
to ensure timely loan closing. Become thoroughly familiar with and
comply with CWB Credit Policies, Insurance and Processing
Guidelines.
* Comply with CWB Credit Policies, Insurance and
Processing Guidelines.
* Meets response and resolution times as
defined in service level agreements and/or service requests and
follows established processes to meet service level
commitments.
* Cross trains in additional functions of the
department, such as Loan Documents and Funding when needed.
*
Completes all required regulatory training as assigned within
deadlines established including BSA, Bank Security and any other
training as assigned, within required timeframes and on an annual
basis
* Other duties and/or projects as assigned by supervisor
Community West Bank is an EEO/AA/Disability/Vets Employer. Reasonable
Accommodations may be made to enable individuals with disabilities to
perform the essential functions of this position.
