Loan Documentation Specialist - Residential Lending

    • Job Tracking ID: 512568-825335
    • Job Location: Goleta, CA
    • Job Level: Mid Career (2+ years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: 09/28/2022
    • Years of Experience: 2 - 5 Years
    • Starting Date: 10/25/2022
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Job Description

At Community West Bank, we put deposits to work locally, making loans to businesses, families and non-profit organizations. We are the largest publicly traded and only community bank headquartered and serving California’s Central and South Coast area of Ventura, Santa Barbara and San Luis Obispo counties, with full-service branches in Goleta, Oxnard, Paso Robles, San Luis Obispo, Santa Barbara, Santa Maria, and Ventura. We were named one of the Central Coast Best Places to Work by the Pacific Coast Business Times, and we love working here and think you may too!

Community West Bank team members support and foster the values character, quality, people, community, and achievement. We live and breathe these attributes with all we do. As an integral member of the Residential Lending team for Community West Bank, this position will provide extraordinary customer service to our internal team members and external customers, exemplifying the Bank’s values and our dedication to quality and service. This position will have direct responsibility as a Residential Lending team member to assist in the accomplishment of the Department Business Plan goals and objectives. This position will elevate the team as a member of the Bank’s high-performance culture that emphasizes empowerment, quality, productivity, ethical standards, goal attainment and the ongoing development of CWB’s vision to become the bank of choice, providing an unparalleled experience for our clients, employees, and community.


The Documentation Specialist works directly with other department lending team members, loan customers and Escrow companies to document and close residential loans while providing quality service for Bank customers purchasing a new home. This position takes responsibility for accurately preparing loan documents, funding and closing loans. This position performs all essential duties in compliance with regulatory requirements as well as Bank policies and procedures.


Essential Duties

* Prepare and draw loan documents according to the bank guidelines for approved loans
* Data entry as needed for loan documentation
* Determination of all escrow requirements
* Review documentation to ensure all conditions/terms, etc are compliant and conform to Bank policy.
* Review executed loan documents and other information to assure all Bank approval requirements are met to allow loan funding to the closing agent as required by policy.
* Coordinate with Underwriters and Loan Officers on approval and funding conditions and perform follow up if required
* Review evidence of hazard insurance to ensure information is correct and adheres to Bank policy
* Coordinate loan funding with Credit Operations Department
* HMDA reporting for all funded loans
* Scanning loan files as necessary
* Issue First Payment Letters to borrowers and Letters to Rental and Co-Op mobile home parks
* Meets response and resolution times as defined in service level agreements and/or service requests, and follows established processes to meet service level commitments
* Cross trains in other job functions as required
* Completes all required regulatory training as assigned within deadlines established including BSA, Bank Security and any other training as assigned, within required timeframes and on an annual basis
* Other duties and/or projects as assigned by supervisor

Community West Bank is an EEO/AA/Disability/Vets Employer. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Experience and Skills

* High School Diploma or an equivalent combination of education and experience
* Previous experience in loan processing or documentation preferred
* Comparable experience working in a detailed environment with documents is preferred
* Familiarity with escrow and title processes is preferred
* Detail Oriented and well organized
* Awareness of operational responsibility for Regulatory and Audit issues
* Ability to work in a manner consistent with having a high level of integrity, honesty, courage, and loyalty
* Providing high quality customer service whether to the internal or external customer
* Ability to put people first in all aspects of your position
* Work with the intent of the betterment of our community
* Ability to effectively comprehend and interpret Bank policies and procedures in the work environment
* Ability to work independently and collaborate effectively as a team member
* Ability to exercise good judgment in making decisions
* Ability to work under pressure, prioritize and meet deadlines
* Ability to complete tasks within prescribed time frames
* Ability to manage and develop personnel resources
* Ability to disseminate information and guidelines clearly to employees and check for understanding
* Exhibit high degree of professionalism in handling and having access to sensitive information, and protect and maintain that confidential information
* Excellent interpersonal skills to communicate effectively with a wide range of employees and customers.
* Professional in appearance, and in verbal and written communication
* Proficient with: MS Word, Excel, Outlook, Internet